Brady Printer 2024 manual

Brand: Brady, product: Brady Printer 2024

Type: Printer

Total pages: 89, PDF manual size: 4.27 Mb

Appendix D D-1
Appendix D
Support Services
How to reach us
For questions relating to the mechanical operation of Brady equipment you
already own, contact the Brady Technical Solution Center at 1-800-643-
8766, (fax) 414-358-6767, or by E-mail at [email protected]
Technical Support
Sometime during the life of your Brady equipment you may find yourself in
need of technical assistance. We provide fully-trained specialist to answer
any questions that you may have.
Technical Support Service via Telephone
Before you call: Misunderstanding instructions or omitting a step are the
most common sources of error. Please consult the manual and use the
Table of Contents and Appendixes for help.
Be Prepared: Only with ALL of the information requested can we give you
accurate and fast assistance. Also, you should be able to answer the
following questions when you call:
Does the Printer perform all the Self-Test functions
Does the Printer work properly with some equipment
but not with others?
Are the cables the same? Were the configuration settings
Is the problem limited to one label, or does it occur on
all of the labels.
The Technical Solution Center is available Monday Friday,
7:00 a.m. to 7:00 p.m. CST, at 1-800-643-8766.
For technical support service in Europe, please call your local Brady
agency or distributor. You can also contact the Brady Technical Center in
Belgium at 32/ (0)52/45.79.94.
Technical Support via E-Mail or Fax
If you prefer to seek assistance in writing, please E-mail or fax a detailed
description of your problem to the E-Mail address or fax number shown
below. We recommend using the included customer service form that is on
page E-2. Enclose any sample printouts that might illustrate the problem.
FAX: (414) 358-6767 or E-Mail: [email protected]

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