Important note — emergency calls
The Symphony 2200is not designed for making emergency calls when
access to Emergency Services.
(This means that you should also have a basic phone that does not
need mains power, connected to your line so that you can make calls
during a power failure.)
If you need help …
The is available
from 9.00 am to 5.00 pm, Monday
to Friday, on
Calls are charged at Local Call rate.
Binatone Help Line
0845 345 9677
Unpacking your Symphony 2200
In the box are:
the cordless handset (two handsets with
a Twin system, three with a Triple
system, four with a Quad system)
the base unit
rechargeable batteries or a battery pack,
and a battery compartment cover for
a telephone line cable
a mains power lead and adapter
If you have an Symphony 2200Twin, Triple
one, two or three charger pods
a mains power lead and adapter for
Keep the packaging materials in a safe
place in case you later need to transport
Keep your sales (till) receipt, which is
Stylish Digital Cordless Telephone
11 Handset registration
15 Guarantee and service
16 Technical details
If the sound quality gets worse as you move around while on a call, this is
probably due to interference between the handset and the base unit, perhaps
because you are too near to another phone or other electrical equipment. Move
to a different position to clear the interference. If you do not move, your call
may be cut off.
Radio interference in the environment may occasionally cause a short break in
the link between the handset and the base unit while you are on a call. The
handset’s display will flash briefly, while the unit automatically changes to a
different channel to restore the link.
Keeping the batteries charged
When you don’t need to carry your handsets around (for example, at night),
leave them on the base unit or charger pod, to keep the batteries charged.
Whenever the battery charge level symbol on the display shows ‘nearly empty’,
replace the handset on the base unit or charger pod.
‘Out of range’ warning
If you hear a warning tone during a call, and/or the sound in the earpiece
becomes faint or distorted, you may be going out of range of the base unit.
Move nearer to the base unit within 20 seconds, until the tone stops.
Otherwise, your call may be cut off.
While you are out of range and you are not on a call, the handset’s display
shows and the ‘signal level’ symbol flashes. Before you make a call,
you must move closer to the base unit until the handset’s name and number
are displayed and the symbol stops flashing.
Cleaning and care
Don’t clean any part of your Symphony 2200 with benzene, thinner or other solvent
chemicals — this may cause permanent damage which is not covered by the
Guarantee. When necessary, clean it with a damp cloth.
Keep your Symphony2200 away from hot, humid conditions or strong sunlight,
and don’t let it get wet.
Every effort has been made to ensure high standards of reliability for your
do not try to repair
it yourself — consult your supplier or the Binatone Help Line.
Contents of this User Guide
1 Where to find it
3 Making and answering calls
4 Memory dialling
5 Caller Display
6 Tones and volumes
7 Call barring
8 Customising your phone
9 Resetting the system
10 Using a muti-handset system
11 handset registration
15 Guarantee and service
16 Technical details
Pressing buttons on your phone
When the instructions in this user guide tell you
simply to ‘press’ a button, this means that you
should press the button briefly, then release it.
When the instructions tell you to ‘press and hold’
a button, this means you should keep the button
pressed until the display changes and/or you hear a
Waste electrical products must not be disposed of with
household waste. This equipment should be taken to your
local recycling centre for safe treatment.
Ver , Jul. 07
The outside call is put on hold. When the user of the other handset unit
answers, you can talk on an intercom call.
Press the HANG UP/C to transfer the call
If the handset user does not answer:
you can get back to the outside call by pressing the INTERCOM button again
You can also shuttle backwards and forwards between the calls -
To shuttle between two calls
When you have both an outside call and an intercom call in progress, you can
shuttle from one to the other, like this:
Press the INTERCOM for one second to speak to each in turn, putting
the other on hold
You can transfer the outside call to the other handset by pressing the
while you’re connected to the intercom call
If you press theHANG UP/C while you're connected to the outside call,
you will disconnect it.
You can set up a conference using two handsets.
When you have an outside call (either one you've made or answered, or one
that’s been transferred to you) in progress
Press the INTERCOM then key in a handset number
The outside call is put on hold. When the other handset user answers,
and you have an intercom call in progress:
Press and hold the (STAR) button for 2 seconds to set up a
Both you and the other user are connected to the outside call.
If you press HANG UP/C during the conference call, youll leave the other user
connected to the outside call.
If the other user presses HANG UP/C, you’ll be left connected to the outside call.
When both handsets are on an intercom call and an outside call comes in, you will
hear NEW CALL TONE over your conversation to tell you that someone is calling you.
To answer the outside call and put the intercom call on hold (so you can later
use shuttle,conference or transfer):
To answer the outside call and end the intercom call:
To set up a three-way conference
To suspend the other handset user from the conference call: Press and hold
the (STAR) button for 2 seconds
You remain connected to the outside call.If the other user has not hung up,
you can bring her/him back into the conference by pressing and hold the
(STAR) button for 2 seconds.
The handsets supplied with your Symphony2200 system are already
registered to the base unit. You don t need to register them yourself.
If you buy new handsets separately, you’ll need to register them. Up to
six handsets can be registered to each base unit; and each handset can be
registered to up to four base units.
To register a new handset
Press and hold the HANDSET LOCATOR
on the base unit until you
hear Registration tone (repeated ‘beeps’)
On the handset, press the
button to display
Press the PHONE/OK
The display shows BS 1234 . If any of these numbers is steady (not
flashing), then the handset is already registered to that base unit.
Press 1 to select base unit number 1
The display shows PIN____
Key in the system PIN (default 0000) and press the PHONE/OK
The display shows WAIT____ for a few moments, while the handset
searches for a base. Then it shows a list of handset numbers which are still
free on the base unit.
(For example, 1346indicates that numbers 1,3, 4 and 6 are free; 2 and 5
are already assigned to other handsets.)
Key in a free handset number
After a moment, the display should show the handsets name and number.
Try again, making sure you begin step 2 as soon as Registration tone starts.
To register to a new base unit
If your handset is already registered to a base unit, and you want to register it to
Follow steps 1 to 5 on page 20. But at step 4, select the lowest numbered
free base unit (the lowest number that is still flashing).
To select a
If your handset is registered to more than one base unit, you can select which
one you want it to operate with. Or you can leave it to search and establish a
link with the nearest free base unit.
button to display SELBASE
Press the PHONE/OK
The display shows a list of the base units to which the handset is registered.
The currently selected base unit is steady; others are flashing.
Key in a base unit number (or 0 to let the handset search for the nearest
unit) and press the PHONE/OK to confirm
The display goes back to SELBASE and you can wait a moment or press
HANG UP/C to go back.
button to select
Press the PHONE/OK
The display shows the numbers of all handset registered to
the base unit.
Key in a the number of the handset to be de-registered.
The display goes back to and you can wait a moment
or press HANG UP/C to go back to standby mode.
The Symphony2200 must be serviced by trained engineers. NEVER attempt
any repairs or adjustments yourself you could make the problem
worse and invalidate the Guarantee.
If you have problems using your Symphony2200 cordless phone,
refer to the separate user guide.
you have followed all the steps listed in section 2
to install and set up your Symphony2200
all connectors are firmly inserted in their sockets
mains power to the base unit telephone is switched
on at the socket
“I can’t make or
If you don’t hear Dial tone when you press the
handset’s PHONE button, check whether the base unit
or another handset is already using the line.
If you’re using a cordless handset, make sure it’s within
range of the base unit. Move closer to the base unit
and see if that helps.
Make sure you’re using the telephone line cable that
was supplied with your Symphony2200. Other telephone
line cables might not work.
If the handset’s display is blank, press the HANG UP/C
button to switch it on.
Call barring may be set (see section 7) for your handset.
Check with any other user who may have set it.
Switch off power at the mains socket, wait for a few
seconds and then switch back on. This may solve the
“The phone is
The ringer melody may be set to OFF. Change it as
described in section 6.
Check that the total REN value of all instruments con-
nected to the line is no more than 4 . Disconnect
one or more instruments and see if that helps.
You need to subscribe to the Caller Display feature
from your network service provider. You should find
contact details on your phone bill.
The caller may have withheld their number by dialling
141. Or they may be calling from a network that does
not transmit the caller’s number (for example, it may be
an international call).
When you store local numbers in the Phone Book,
include the full dialling code (you’ll still be charged
local rate for making calls). Then the name will be
shown as part of the Caller Display record. Alternatively,
you can set the national dialling code for your area as a
“The phone is
The dial mode may have been accidentally changed
. Change the setting to —
you should hear ‘beep’ tones as you dial.
“I can’t make
Make sure you’re using the correct handset number
Make sure the handset you’re trying to call is switched
on and within range.
“Baby Call isn’t
When you turn Baby Call on, you also need to set the
number to be dialled.
don’t work on
When you first make a call, press the REDIAL/CDS/P
button for a pause between the outside line access
code (for example, 9) and the telephone number. You
should later be able to redial the number.
When storing numbers in memory, you can include the
outside line access code (e.g. 9) with each number.
If your PBX requires you to wait for a second Dial tone
before dialling the telephone number, press P for a
pause between the access code and the number.
If the fault persists …
Disconnect all other instruments connected to the
same line as the Symphony2200 and see whether you
Disconnect the base unit from the telephone line and
plug a different phone into the master telephone
socket. Try making a call. If this works, the line is OK.
If the call does not work, and you are using a two-way
socket adapter, remove it and plug a telephone
directly into the socket. If the call now works, the
adapter may be faulty.
If you cannot make a call, the fault may be on the
exchange line. Contact the service provider (the BT
engineers on 151, or your cable company).
If you still cannot identify the cause of the problem,
contact the Binatone Help Line on 0845 345 9677.
The Binatone Symphony 2200 is guaranteed for 12 months from the date of
purchase shown on your sales receipt. The Guarantee does not cover damage
telephone line, or lightning.
Please keep your sales (till) receipt — this is your guarantee.
You should also keep the original packaging material.
In the unlikely event that you need to return your Symphony2200 to our Repair
Centre while it is under
guarantee, there will be a £5 handling charge.
While the unit is under Guarantee
Disconnect the base unit and charger pod from the telephone line and the
mains electricity supply
Pack up all parts of your Symphony2200, using the original packaging.
Remember to include the mains adapters
Return the unit to the shop where you bought it, making sure you take your
After the Guarantee has expired
If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair
under Guarantee. Then …
Call our Service Department on 0845 345 9677 and ask for a quotation of the
repair charge and details of where to send your Symphony2200 for repair
Make sure you include with your Symphony2200:
your name and address
a cheque or postal order for the value of the repair charge
Return your Symphony2200 to the address given by the Service Department
This does not affect your statutory rights.
Digital Enhanced Cordless
1.88 to 1.9 GHz (bandwidth = 20 MHz)
Channel bandwidth 1.728 MHz
up to 300 m outdoors; up to 50 m indoors
standby: 100 hours approx.
talking: 10 hours approx.
battery charge time: 15 hours
Operating 0 ºC to 40 ºC
Storage -20 ºC to 60 ºC
— three AAA-size 550 mAH NiMH
Port specification The port (connected to the mains power supply) is a
SELV port with respect to EN41003.
The port (connected to the telephone line) is a TNV port with respect to
PBX compatibility Timed break recall: programmable as 85 ms (Short) , 100 ms
Pause length: 3 seconds. Signalling type: DTMF (dual-tone multifrequency), also
called tone dialling; or loop-disconnect (pulse dialling).
This equipment is intended to be used in the UK only. Operation on other
countries’ PSTN termination points cannot be guaranteed.
— input 230 V AC, 50 Hz; output DC 9 V, 300 mA
Declaration of conformity
The Binatone Symphony2200 complies with the essential
protective requirements and objectives of:
EC R&TTE Directive 1999/5/EC
EC Directive 2006/95/EC
EC EMC Directive 89/336/EEC
and conforms to the following relevant harmonised
Radio: EN 301406 : V 1.5.1:2003
EMC: EN 301489-1 : V 1.6.1:2005
12 Baby Call
With Baby Call (babysitter’s call) turned on, the handset will automatically dial a
specified number when any button (except PROG) is pressed. Before you turn
Baby Call on, you must programme the Baby Call phone number to be dialled.
With Baby Call turned on, the handset can’t be used for calling Emergency
Services. Make sure there’s another handset (or phone) available for
Press the button then
Key in the phone number and press to confirm
If a Baby Call number is already programmed use to delete
to go to
Press to select Tick (ON) or Cross (OFF)
Press and hold to go back Stand by mode
When Baby Call is turned on, the number is shown on the display, with a ¡®lock¡¯
symbol on the top line.
To turn Baby Call off:
button to display
Press the PHONE/OK
Press the PHONE/OK to display a
cross next to ON / OFF
Make sure the symbol disappears from the display.
ON / OFF
13 Operational notes
DON’T let the base unit get wet. Electrical equipment can cause serious
injury if used while you are wet or standing in water.
If the base unit ever falls into water, DON’T retrieve it until you have
unplugged the power lead from the mains and the telephone line plug from
the telephone socket; then pull it out by the unplugged cables.
NEVER use your Symphony2200 outdoors during a thunderstorm— unplug the
base unit from the telephone line and the mains socket when there are
storms in your area. Damage caused by lightning is not covered by the
Siting the base unit and charger pod
The base unit and charger pod should each be placed on a level surface, in a
the mains adapter plug will reach an easily accessible 230-V
mains supply socket — never try to lengthen the mains power cable
the telephone line cable will reach your telephone line socket or extension
socket (base unit only; charger pods have no connection to the telephone
it is not close to another telephone — this can cause radio interference
it is not close to a sink, bath or shower, or anywhere else where it might get
it is not close to other electrical equipment — fridges, washing machines,
microwave ovens, TVs, fluorescent lights, etc.
Radio signals between the handset and the base unit
To use your handset and base unit together, you must be able to establish a
radio link between them. Be aware that:
Siting the base unit as high as possible will give better results — for example,
in a two-storey house, the best position may be on the first-floor landing.
Any large metal object — like a refrigerator, a mirror or a filing cabinet —
between the handset and base unit may block the radio signal.
Other solid structures, like walls, may reduce the signal strength.
the mains power fails. So you should make alternative arrangements for
or Quad system, you should also have:
Symphony2200. However, if something does go wrong, please
can make a call.
by misuse or negligence, or by excessive voltages — for example, faults on the
ut 230 V AC, 50
Hz; output AC
V, 300 mA
(Medium) (recommended for most PBX systems) or 250 ms (Long)
y: EN 6095
0-1 : 2001
+ A :2004
EN 301489-6 : V 1.2.1:2002